1344 Colchester Dr. SE, Port Orchard, WA 98366 Mon – Thu 8 AM – 5 PM · Fri 9 AM – 3 PM · Sat – Sun closed Mon – Thu 8–5 · Fri 9–3 360-443-7020
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Insurance

Insurance claims, handled

We work with your insurance company and bill them directly for covered repairs, including the calibration your repair requires.

We bill your insurer directly

Bring us your claim number and we'll take it from there. We work with your adjuster, send them our estimate and anything else the repair turns up, and bill the insurance company directly for what's covered. You pay any deductible your policy requires.

What to have ready

  • Your claim number
  • Your insurance company and adjuster's contact
  • Your policy number
  • Photos of the damage, if you have them

How it works

Your claim, step by step

  1. Report the claim

    Contact your insurance company to open a claim. They'll give you a claim number.

  2. Get an estimate

    Bring the car in or send a request. We inspect it, scan it and write up what it needs.

  3. We work with your adjuster

    We send the estimate to your insurer and keep them updated if the repair turns up more.

  4. Repair and billing

    We repair, calibrate and verify, then bill your insurer directly for the covered work.

Know your rights

You choose the shop

In Washington, the law gives you, not your insurance company, the right to choose where your car is repaired. An adjuster can suggest a shop, but choosing a different one doesn't reduce your coverage or change your deductible.

Calibration and your claim

Calibration is part of the repair

When a covered repair, such as a windshield replacement or collision work, requires the cameras or radar to be recalibrated, that calibration is typically part of the claim. Our before-and-after scans document what the car needed.

Have a claim number?

Get an estimate or call us at 360-443-7020. We'll handle the paperwork with your insurer.